Frequently asked questions

Instant confirmation reserves the motorcycle immediately and charges your card. A booking request is sent to the partner, who checks availability and accepts or declines. Your card is pre-authorised but not charged until they accept. The label appears on every motorcycle before you pay.

Usually within a few hours, and at most 24. The expected time is shown on the motorcycle and on the request confirmation page.

The rider named on the booking must be the person collecting the motorcycle, and must show the matching licence and credit card.

An amount blocked on the main rider's credit card at pick-up, between €300 and €1,500 depending on the motorcycle. It is not a charge and is released after return. Cash and debit cards are usually not accepted for it.

The rental for the dates chosen, taxes, and any insurance the partner includes as standard. Extras are listed separately at checkout. The deposit is never included.

For instant confirmation, at the moment you book. For a request, only when the partner accepts.

It depends on engine size: A1 or B for 125 cc, A2 for mid-capacity, A for large motorcycles. Every listing states the category and the minimum years held.

If your licence was issued outside the EU, yes, alongside your national licence.

More than 30 days before the rental start: the deposit paid can be used for another rental. 30–15 days before: the deposit paid is retained. 15–0 days before: the full rental price is payable.

Minimum age 25. However, in some cases, if the under required age rider is accompanied by an older rider willing accept the responsibility, we may be able to supply some lower level motorcycles. The maximum age is 77, sadly our insurance wont cover riders older than this. By Italian law anyone under 21 can only ride motorcycles with less than 25kW (34hp).

50% booking deposit of the 0km rental price will be levied on receiving your written booking confirmation. This deposit once levied will become non-refundable. The remaining 50% of total rental will be levied 15 days prior to rental commencement or on rental start day. Any cancellations after the balance has been taken are not refundable. If you do cancel a booking prior to 30 days from rental start then your deposit can be used as deposit for a rental up to the end of the following season to the one you had made the booking. If you cancel between 30 and 15 days prior to rental start date the booking deposit becomes cancellation penalty. If you cancel between 15 and 0 days you lose the entire value of the 0km rental.

Each motorcycle has a damage deposit. This amount will be frozen on your credit card, but not cashed. Please ensure that you have enough funds to cover the rental price and the damage deposit on your cards. No motorcycle will be allowed to leave the rental station if the damage deposit is not covered by your credit card. In this event you will be still held liable for the rental payment charges in full. The deposit is your maximum liability for theft or damage to the vehicle. In some cases for particular models this may not be the case. You will be specifically informed prior to booking such a motorcycle.

All vehicles are requested by law in Italy to have third party liability insurance. So all rental vehicles will be covered against damages towards third parties and transported passengers. There is no possibility to have fully comprehensive insurance on rental motorcycles in Italy. Any limitation on damages on the motorcycle is made on the back of the rental company. This is the reason why there are different damage deposits depending on model and value of the motorcycles. In case of total destruction or theft you will lose your entire damage deposit. VERY IMPORTANT: damage between rental bikes, damage under the influence of alcohol or drugs, and damage from gross misconduct are NOT covered by the damage-deposit limitation — you are fully liable in those cases.